Registration Support Assistants | Undergraduate Colleges

The Undergraduate Colleges currently has two virtual paid student employee opportunities available during the summer of 2025. Please review the following information carefully to ensure you have the availability and necessary skills before applying.

Registration Support Assistants (RSA's)

Employment Dates: May 27-August 22, 2025

Registration Support Assistants (RSA's) help on-board, answer questions, and pre-register incoming first-year students in the Undergraduate Colleges at Stony Brook University. RSA's will gain knowledge in the areas of enrollment functionality, data management, and customer service as they work to enroll first year students in major and required courses before they arrive at Stony Brook University for the Fall 2025 semester. RSA's also work with incoming students at Registration Workshops throughout the summer and assist the students with SBC course enrollment and finalizing their Fall 2025 class schedule. Tentative start date for training is May 27-June 4, 2025 (Time TBA).

RSA RESPONSIBILITIES:

Attend all scheduled training sessions
Attend all Registration Workshops (~4 workshops/week from July 10th to August 7th) and work in small groups with students to finish their Fall 2025 course enrollment.
Pre-register first year students in their core/major classes through the SOLAR system.
Communicate via email with students about important enrollment deadlines, placement examinations, transfer credits, and more.
Answer emails from first-year students to address their questions about Stony Brook and their class registration process.
Monitor enrollment status for students through the use of SLATE, Peoplesoft, Google Sheets, and update information appropriately.
Call students to follow up about the progress of their placement exams and transfer credits to ensure timely enrollment.
Attend weekly staff meetings to monitor enrollment progress and receive updates as a team.
Work on special assignments/projects given by Undergraduate College Advisors related to new student registration.

OTHER INFO:

Hours Per Week: Approximately 20 hr/week

Pay Rate: $16.75 hourly rate

Employment Dates: June - August 2025 with paid training sessions beginning in May. We are also looking for students to tentatively work during the Fall 2025 semester during add/drop/swap and advance registration periods. Must be available for all of the listed training and workshop dates.

Registration Workshop Assistants (RWA's)

Employment Dates: June 30-August 22, 2025

Registration Workshop Assistants (RWA's) will attend all scheduled Registration Workshops and are responsible for leading / mentoring first year students in small groups via Zoom to assist them with their course enrollment. This will include helping them navigate SOLAR Holds, class searches, and showing students how to register for SBC's and their SBU 101 first year seminar class. Aside from training sessions, RWA's hours will only be during the registration workshops listed below.

RWA RESPONSIBILITIES:

Attend scheduled training session on June 30th.
Attend all Registration Workshops (~4 workshops/week from July 10th to August 7th) and working in small groups with students to finish their Fall 2025 course enrollment.
Follow Advisor recommendations for courses and work under the direction of Advisors and other Undergraduate College team members. In addition, work collaboratively with the RSA's and Team Leaders.
Be attentive to communications from the UGC team regarding registration updates & attend check-in meetings with the UGC team.

OTHER INFO:

Hours Per Week: Approximately 12 hr/week

Pay Rate: $16.50 hourly rate

Employment Dates: July - August 2025 with paid training session on June 30th. Must be available for all of the listed training and workshop dates.

Requirements for all potential employees [RSA or RWA]:

All employees MUST be available on the following dates/times for Registration Workshops (no exceptions):

Thursday, July 10th - 9:30am-12:30pm & 1:30pm-4:30pm
Tuesday, July 15th - 9:30am-12:30pm & 1:30pm-4:30pm
Thursday, July 17th - 9:30am-12:30pm & 1:30pm-4:30pm
Tuesday, July 22nd - 9:30am-12:30pm & 1:30pm-4:30pm
Thursday, July 24th - 9:30am-12:30pm & 1:30pm-4:30pm
Tuesday, July 29th - 9:30am-12:30pm & 1:30pm-4:30pm
Thursday, July 31st - 9:30am-12:30pm & 1:30pm-4:30pm
Tuesday, August 5th - 9:30am-12:30pm & 1:30pm-4:30pm
Thursday, August 7th - 9:30am-12:30pm

We are looking for a diverse group of undergraduate students who possess the following qualities:

Strong communication skills (written and verbal)
Ability to work independently and be self motivated
Knowledge of Microsoft Excel, Google Docs, SOLAR, gmail
Familiarity with course selection, graduation requirements, and the enrollment process
Team player & strong interpersonal skills
Ambition to assist new students in their transition to Stony Brook
Possesses Stony Brook University Pride
Accepting of constructive feedback and a willingness to learn
Candidates MUST be in good academic standing, with a cumulative GPA of 2.0 or higher. Candidates MUST be in good Judicial standing with the university.
Positions are fully remote for Summer 2025 and will require your own laptop/computer with a webcam and microphone [or external webcam and microphone set up] and reliable internet access.

Attend an Information Session!

- Friday, February 28 from 11am-12pm (Zoom)
- Monday, March 3 from 12:30pm-1:30pm in Union 111-43
- Wednesday, March 5 from 1pm-2pm (Zoom)

Zoom Info: Join Zoom Meeting
https://stonybrook.zoom.us/j/93400028361?pwd=hGymvavFcNZ4VKY0EvH5Y02iogbps5.1

Meeting ID: 934 0002 8361
Passcode: RSA2025

APPLY HERE

Applications will be accepted through Monday, March 10, 2025 at 11:59pm.

If you have any questions about the position or timeline, please direct them to ucolleges@stonybrook.edu

Registration Support Assistants from Summer 2023