EARN A CERTIFICATE, GAIN A COMPETITIVE EDGE

Earn a Certificate, Gain a Competitive Edge

The NYS & CSEA Partnership for Education and Training is pleased to announce the following four (4) new online learning certificate programs for CSEA-represented New York State employees, which focus on computer training, interpersonal communication, work management, and writing skills. These programs also offer an alternative to the mandatory in-person courses required for the state’s Administrative Assistant Traineeship.

• Customer Service Online Certificate Program – Gain useful tips and strategies for working effectively with customers.

• Microsoft Word 2016 Basics Online Certificate Program – Build skills in this popular computer application.

• Successful Business Writing Online Certificate Program – Get a better understanding of grammar and the writing process to produce well-written documents.

• The Organized Office Worker Online Certificate Program – Learn practical ways to take control of your schedule to organize and manage work more effectively.

Eligible employees may apply between February 9, 2023, and February 8, 2024. 

To earn a certificate, participants must successfully complete all required courses by February 9, 2024. Supervisory approval is not required for courses taken outside of the normal workday. Space in these statewide programs is limited. Please apply as soon as possible. 

Questions? Call (800) 253-4332, email learning@nyscseapartnership.org or visit Online Learning Certificate Programs. If you missed this direct announcement, contact onlinelearninghelp@nyscseapartnership.org to join their direct mailing list or confirm the email address they have on file for you.